This policy explains what information Last Leaf (lastleaf.store) collects when you use our website and place an order, and how we use it.
Information we collect
- Order details: your name, delivery address, phone number and email address, and the items you order.
- Account details: if you create an account, your login details and order history.
- Browsing data: pages visited, device and browser type, and approximate location, collected through cookies and analytics tools.
- Messages: anything you send us by email, WhatsApp, Instagram or the website chat.
How we use your information
- To process, deliver and support your orders, including exchanges.
- To send order confirmations and delivery updates by email, SMS or WhatsApp.
- To improve our website, products and advertising.
- To prevent fraud and keep the store secure.
Who we share it with
We only share what is needed to run the store: courier companies to deliver your order, payment and email service providers, and analytics and advertising platforms such as Google and Meta. We do not sell your personal information.
Cookies and advertising
We use cookies to keep your cart, remember your login and understand how the site is used. We may also use advertising pixels from Meta and Google to show our products to people who have visited the site. You can block or delete cookies in your browser settings.
How long we keep your data
We keep order records for as long as needed for accounting, exchanges and legal requirements. You can ask us to delete your account information at any time.
Your choices
You can ask to see, correct or delete the personal information we hold about you. Email info@lastleaf.store and we will respond within a reasonable time.
Changes
We may update this policy from time to time. The latest version is always on this page.
Contact
Last Leaf, info@lastleaf.store, WhatsApp 03089736142.
